Frequently Asked Questions Don't know what to ask? Below are some common questions we get from both current and prospective clients. Have a question that's not answered here? Reach out, and we'll be happy to answer it for you. PROSPECTIVE CLIENTS I'm ready to start the prospective client discovery process! What now? Call our office at (703) 481-2280 to speak an advisor. We will gather your contact information, briefly review your situation, and schedule a free initial face-to-face meeting (which can also be done over the phone if you are not local). You can also email us at email@example.com or via our Contact page and someone will reach out to you. I'm interested in your services but I haven't been referred to you by anyone. Can I still schedule a meeting? Because we wish to maintain the quality and personalized nature of our practice, generally we only accept new clients who have been referred to us by someone we know. If you're not able to obtain a referral, you are still welcome to call our our office at (703) 481-2280 to speak with an advisor. Our screening process is stricter for those who don't come with a referral, but we do occasionally make exceptions. You can also email us at firstname.lastname@example.org or via our Contact page and someone will reach out to you. How much money do I have to have to become a client? Our minimum for new clients is $750,000 in investable assets (i.e. assets that can be transferred to investment or retirement accounts with us). If a new client doesn't meet our minimum, we typically charge a quarterly financial fee. The asset minimum is often waived for family members of current clients and occasionally for other prospective clients, solely at our discretion. How do you get paid? We charge a percentage of the investable assets that we manage for you. Generally, the more assets you have with us in an account, the lower percentage we charge. If you do not meet our asset minimum, we also typically charge a quarterly financial planning fee. The exceptions to this are 529 education accounts, on which we charge a flat annual maintenance fee. Are you a Fiduciary? Yes, we are Fiduciaries. The Fiduciary Standard means we're legally and ethically bound to acts in utmost good faith, in a manner we reasonably believe to be in your best interest. It is an important position of trust that we take extremely seriously. What type of clients do you specialize in? We work with a wide variety of individuals across ages, locations, and wealth levels. We specialize, however, in working with high net worth individuals ($2,000,000 or more), especially business owners, senior manager and executives, and those who are retired or who are 5 or fewer years from retirement. What services do you provide? In addition to actively managing your investment portfolio, we provide planning in the areas of retirement, education, taxes, estate, insurance, and more. Learn more about our services. What makes Reston Wealth different from other firms? Our Holistic Planning Philosophy is based on caring for the whole person, getting to know you as a friend as well as a client. Our distinct referral-based approach means we work with a limited number of families and can provide you with exceptional service. How much experience do you have? Bob Tucker, our President, has been a financial advisor for 30+ years. Our other advisors have been in the business anywhere from 5 to 20 years. Bob, Alex and Chloe are all CERTIFIED FINANCIAL PLANNERs™ (CFP®), and Crystal is a Chartered Retirement Plans Specialist (CRPS®). Check our team bios for more! Will I work with only my advisor or the entire team? When you become a client, you join the Reston Wealth family. One of our advantages is the variety of expertise our team members have. While you'll work with a dedicated advisor and a client service specialist, you may interact with other team members from time to time based on your needs and their particular role. How will you invest my portfolio? How we invest your portfolio is based your unique goals and risk tolerance. Using our investment philosophy as a baseline, we choose a mixture of stocks, bonds, ETFs, mutual funds, and alternative investments, with a focus of lower expense ratios. Could I see a sample of your financial plan before becoming a client? Yes, absolutely. We want you to feel comfortable with our team and the services we provide before you become a client. During your free initial consultation, we can provide samples of the types of planning and reports we provide our clients. What custodians do you use? Our primary custodians are LPL Financial and Charles Schwab, though we work with a variety of companies depending on the client and account type. CURRENT CLIENTS I think my child/parent/sibling/etc. could benefit from your services. Can I bring them in for a meeting? Absolutely! Many of our client families are comprised of multiple generations. There's nothing we love more than helping our clients by helping their families, even if they wouldn't otherwise meet our new client investment minimum. I need money out of an account that you manage for me. How do I get it? The exact process and paperwork requirements will depend on a variety of factors. Please call our office at (703) 481-2280 to speak to a team member about your request. Because investment accounts are not set up for immediate funds access like a bank account, it's important that you call at least 5 to 7 business days in advance of when you'll need the funds. I want to write a check to deposit it into my account. How do I make it out? For accounts at LPL Financial: "LPL Financial"For accounts at Schwab: "Charles Schwab"For accounts at American Funds 529: "College America"Others: Please contact us.Never make a check payable to Reston Wealth Management for deposit into your own account. If you are paying a fee to RWM, then you should make the check payable to us. I want to transfer money from another firm to an account that you manage for me. How long does that take? Once any necessary paperwork has been received in good order, the transaction time depends on the type of account being moved. Accounts with companies who move funds electronically: 1-2 weeks.Accounts with companies that move funds manually (including insurance and annuities): 3-4 weeks.401(k) and TSP accounts: 2-6 weeks.Bank account: Usually less than 3 business days.These estimates are generalizations and assume that there are no problems with the transfer process. Your particular transfer could take more or less time. 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